Privacy Policy
Encanto Health Center (“we,” “us”) respects your privacy. This policy describes how we collect and use information through encantohealthcenter.com.
Information We Collect
We may collect contact details you submit through appointment or contact forms (such as name, email, phone, and message content), as well as basic technical data from your browser (including cookies and similar technologies).
How We Use Information
We use your information to respond to inquiries, schedule appointments, improve our website, measure site performance, and communicate about our services. We do not sell your personal information.
Cookies
We use cookies and similar technologies to give you the best possible experience. By selecting “Accept All” on our cookie banner, you agree to the storing of cookies on your device. You may choose “Essential Only” to limit non-essential cookies.
Your cookie choice is stored in your browser (local storage) so we remember your preference. Encanto also records an anonymous consent event (choice, page, time, and basic technical data) in our secure Vercel Blob storage so clinic staff can review consent activity in the website admin dashboard. This is not medical record information.
You can clear or change your preference by clearing site data in your browser.
Protected Health Information (HIPAA)
Health information protected under HIPAA is governed by our HIPAA Notice of Privacy Practices (English & Spanish PDF available). Website forms and email are not for emergencies—call 911 or go to the nearest emergency room.
Confidentiality of Communications
Emails and faxes from Encanto Health Center may include confidential or protected health information intended only for the named recipient. Our official patient privacy notice is the HIPAA Notice of Privacy Practices (English & Spanish PDF).
Contact
Questions about this policy: info@encantohealthcenter.com or (305) 364-5830.